Privacy Policy

At Inescape Travel and Living, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect:

  • Personal Information: When you make a booking or inquiry, we may collect personal information such as your name, email address, phone number, and billing information.
  • Payment Information: We may collect payment information, such as credit card details, when you make a purchase or booking through our website or over the phone.
  • Travel Preferences: We may collect information about your travel preferences, including destination preferences, accommodation preferences, and special requests.
  • Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, and operating system.

How We Use Your Information:

  • To Process Bookings: We use your personal information to process bookings, reservations, and payments for travel services.
  • To Provide Customer Support: We use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.
  • To Personalize Your Experience: We may use your information to personalize your experience on our website and tailor our services to your preferences.
  • To Send Promotional Communications: With your consent, we may send you promotional communications, such as newsletters, special offers, and travel updates.
  • To Improve Our Services: We use your information to analyze trends, track user behavior, and improve the quality and functionality of our website and services.

Information Sharing and Disclosure:

  • We may share your information with third-party service providers, such as hotels, airlines, and tour operators, in order to fulfill your travel bookings and reservations.
  • We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security:

  • We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
  • We use Secure Socket Layer (SSL) encryption to safeguard your payment information when you make online transactions through our website.

Your Rights:

  • You have the right to access, update, or delete your personal information at any time.
  • You have the right to opt out of receiving promotional communications from us.

Changes to This Policy:

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Us: If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at contact@inescapetravel.com

Effective Date: January 1, 2024